Privacy Policy

Introduction

Welcome to mudoapp.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website at mudoapp.com, the mudo mobile application ("App"), and related services.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, subscribe, or for any other reason, you consent to our collection and use of that information for the specific purpose for which it was provided. If we ask for your information for a secondary reason (for example, marketing), we will either ask you directly for your expressed consent or give you an opportunity to opt out.

If after you opt-in, you change your mind, you may withdraw your consent at any time by contacting us at hi@mudoapp.com or by mailing us at the address listed below.

Information We Collect

We collect information that you provide directly to us when using mudoapp.com and our services:

• Account Information: Email address when you subscribe to our newsletter or create an account
• Mood Data: Your mood entries, emotions, and associated context tags (when using the mudo mobile app)
• Device Information: Device type, operating system, browser type, and app version for technical support and service improvement
• Usage Data: How you interact with our website and app to improve our services and user experience
• Communication Data: Messages you send us through support channels

How We Use Your Information

We use your information to:

• Provide and maintain mudoapp.com and the Mudo mobile application functionality
• Send you newsletters, updates, and marketing communications (with your consent)
• Generate personalized insights and patterns from your mood data (users of the mudo app)
• Send you notifications and reminders (if enabled)
• Improve our services and develop new features
• Respond to your support requests and provide customer service
• Analyze website and app usage to improve user experience
• Comply with legal obligations

Data Storage and Security

Your mood data is stored locally on your device by default. If you enable cloud backup, your data is encrypted end-to-end before being transmitted and stored on secure servers. We implement industry-standard security measures to protect your information.

We use encryption in transit and at rest, secure authentication protocols, and regular security audits to ensure your data remains private and secure.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Mood data and associated notes are retained indefinitely until you choose to delete them or request deletion. Account information and communication data are retained while your account is active and for a reasonable period thereafter for legal, regulatory, and legitimate business purposes.

Third-Party Services

We may use third-party service providers to assist in operating our services, such as:

• Cloud Storage Providers: For secure encrypted backup of your mood data
• Analytics Services: To understand app usage and improve our services (data is anonymized)
• Email Service Providers: For sending newsletters and communications (with your consent)
• Customer Support Tools: To respond to your inquiries and provide assistance

These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Cookies

We use cookies to maintain the session of your user and to improve site usability. Cookies are not used to personally identify you on other websites. You can control cookie preferences through your browser settings; however, disabling cookies may limit certain functionality of the site.

Analytics and Performance Data

We use Firebase Analytics and Firebase Crashlytics to collect anonymous usage data and diagnostic information to improve the app's performance and user experience.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as via email or through our app). We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Delete: Request deletion of your data at any time
• Export: Download your mood data in a portable format
• Opt-out: Disable cloud backup and keep data locally only
• Correction: Update or correct your information

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: